Terms & Conditions

Mydisa Foods (“Mydisa”, “we”, “us”, “our”) sells millet-based food products and offers related services such as catering for parties, dealer partnerships, and training programmes. Our registered operating address is Plot 14, Agro Park, Bengaluru, Karnataka 560100, India.

You may browse this website for personal, non-commercial use. You agree not to misuse the site, attempt to gain unauthorised access, scrape content for resale, or interfere with its normal operation. Content, branding, photography, and copy on this site remain the property of Mydisa and may not be reproduced without written permission.

All orders placed through our forms are treated as a request to purchase. We confirm orders by phone, email, or WhatsApp before dispatch. Prices are listed in Indian Rupees (INR) and may change without notice. We reserve the right to refuse or cancel any order — for example if a product is out of stock, the address is outside our serviceable area, or pricing has been displayed incorrectly.

Accepted payment methods are listed at checkout or shared by our team when confirming your order. Payment must be received in full before dispatch unless we have agreed otherwise in writing (for dealers, bulk catering, or training bookings).

We aim for same-week delivery within Bengaluru and pan-India shipping through trusted courier partners. Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen events. Risk in the goods passes to you on delivery.

Because our products are food items, returns are only accepted if the product is damaged in transit, has a manufacturing defect, or an incorrect item was shipped. Please contact us within 48 hours of delivery with photos of the issue. Approved refunds are issued to the original payment method within 7–10 working days.

Party orders, training programmes, and dealer enquiries are subject to a separate confirmation, advance payment, and schedule that we share when responding to your form submission. Cancellation terms for these services are communicated at the time of booking.

When you submit any form on this site (enquiry, order, dealer, backlink, suggestion, training, etc.) we generate a reference code so you can track your request. Please keep this code handy when contacting our team.

Information on our website about millets, recipes, and nutrition is for general educational purposes and is not medical advice. Please consult a qualified healthcare professional before making dietary changes, especially if you have allergies or medical conditions.

Our site may link to third-party websites, dealers, or services. Mydisa is not responsible for the content, practices, or accuracy of any external site.

To the maximum extent permitted by law, Mydisa is not liable for indirect, incidental, or consequential losses arising from your use of this site or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a new “Last updated” date. Continued use of the site after changes constitutes acceptance of the revised terms.

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

Questions about these terms? Reach us at hello@mydisa.com or +91 98845 39288, or visit our contact page.